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Contact Alpine Fireside Health Center in Rockford, Illinois
Thank you for your interest in Alpine Fireside Health Center, Rockford’s trusted 5-star senior care facility. Whether you’re seeking information about our care services, would like to schedule a tour, or have questions about admissions, our compassionate team is here to help.
For over 50 years, our family-owned facility has been serving families throughout Rockford, Loves Park, Belvidere, Machesney Park, Roscoe, and all of Winnebago County. We understand that choosing senior care is an important decision, and we’re committed to answering all your questions and addressing your concerns.
How Can We Help You Today?
For Admissions & Tour Inquiries
If you’re exploring senior care options for yourself or a loved one, we’d be honored to show you our facility and discuss how we can meet your specific needs. Our admissions team can provide information about:
- Skilled nursing and rehabilitation services
- Assisted living (sheltered care)
- Memory care and dementia support
- Respite care for temporary stays
- Outpatient therapy services
- Medicare and Medicaid coverage
- Private pay options and financial planning
- Availability and move-in timeline
Ready to schedule a tour? Call us at (815) 877-7408 or fill out the contact form below, and we’ll arrange a convenient time to show you our facility and answer your questions.
For Current Residents & Families
If you’re a family member of a current resident and need to reach our team:
- Nursing Staff: Call the main number (815) 877-7408 and ask to be connected to your loved one’s floor
- Social Services: For care plan questions, discharge planning, or family meetings
- Business Office: For billing questions or payment inquiries
- Activities Department: For questions about our activities calendar and special events
For Career Opportunities
Interested in joining our compassionate care team? We’re always looking for dedicated professionals to join our family. Visit our Careers page to view current openings and submit an application, or call (815) 877-7408 to speak with our HR department about nursing jobs in Rockford, IL.
For Healthcare Professionals & Referrals
If you’re a hospital case manager, physician, or healthcare professional looking to refer a patient to Alpine Fireside, we accept admissions 7 days a week. Please call (815) 877-7408 to speak with our admissions coordinator. We work closely with:
- OSF Saint Anthony Medical Center
- SwedishAmerican Hospital
- Javon Bea Hospital – Riverside (Mercyhealth)
- Physicians and specialists throughout Northern Illinois
Visit Alpine Fireside Health Center
Address:
Alpine Fireside Health Center
3650 North Alpine Road
Rockford, IL 61114-4899
Directions to Our Facility
From Downtown Rockford: Head north on Alpine Road. Our facility is located on the west side of Alpine Road, just north of the intersection with Auburn Street.
From I-90: Take Exit 63 (US-20/Riverside Blvd). Head west, then turn north on Alpine Road. Continue north approximately 2 miles.
From Loves Park/Machesney Park: Take Riverside Boulevard east, then turn north on Alpine Road.
Parking: Free parking is available in our lot directly in front of the main entrance. Handicap-accessible parking spaces are available near the entrance.
Office Hours & Best Times to Contact Us
Main Office Hours:
Monday – Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: By appointment
24/7 Nursing Care: Our nursing staff is available around the clock for residents and families.
Best Times to Call for Tours: Monday – Friday, 9:00 AM – 4:00 PM. Weekend and evening tours can be arranged by appointment.
What to Expect After You Contact Us
When you reach out to Alpine Fireside Health Center, here’s what happens next:
- Initial Response: A member of our admissions team will respond to your inquiry within 4 business hours (often sooner).
- Needs Assessment: We’ll discuss your specific care needs, timeline, and any questions you have about our services.
- Tour Scheduling: If desired, we’ll arrange a convenient time for you to visit our facility, meet our staff, and see our accommodations.
- During Your Visit: You’ll tour our facility, learn about our programs, meet residents if appropriate, and receive detailed information about services, costs, and availability.
- Follow-Up: After your visit, we’ll answer any additional questions and help you through the admissions process if you choose Alpine Fireside.
Frequently Asked Questions About Contacting Alpine Fireside
How quickly will someone respond to my inquiry?
We strive to respond to all inquiries within 4 business hours during office hours. For urgent admissions needs, please call us directly at (815) 877-7408.
Can I schedule a tour outside of regular business hours?
Yes! We understand that family schedules can be challenging. We’re happy to arrange evening and weekend tours by appointment.
What should I bring to a tour?
Just bring yourself and any questions you have! If you’re considering admission, it may be helpful to bring a list of current medications and any medical records, but this isn’t required for an initial tour.
Do you accept walk-in visitors?
While we welcome visitors, we recommend calling ahead to schedule a tour so we can give you our full attention and ensure the right team members are available to answer your questions.
Can I contact a specific department directly?
Yes, when you call our main number, we can connect you to any department including nursing, social services, billing, activities, or admissions.
How do I reach someone after hours in an emergency?
For family members of current residents, call our main number (815) 877-7408 at any time. Our nursing staff is available 24/7 to assist with urgent matters.
Connect With Alpine Fireside Health Center
We’re more than just a nursing home—we’re a community dedicated to providing compassionate, high-quality care to the seniors of Rockford and Northern Illinois. Whether you have a simple question or you’re ready to begin the admissions process, we’re here to help.
Multiple Ways to Reach Us:
- Phone: (815) 877-7408 – Available Monday-Friday 8am-6pm
- Email: admission@alpinefireside.com
- Contact Form: Fill out the form below and we’ll get back to you promptly
- In Person: Visit us at 3650 North Alpine Road, Rockford, IL 61114
Serving Families Throughout Northern Illinois
Alpine Fireside Health Center proudly serves families from throughout Winnebago County and the surrounding areas, including:
- Belvidere, IL
- Loves Park, IL
- Machesney Park, IL
- Roscoe, IL
- Rockton, IL
- Cherry Valley, IL
- South Beloit, IL
- Poplar Grove, IL
- All of Winnebago County and Northern Illinois
Ready to Learn More About Alpine Fireside?
Our team is standing by to answer your questions and help you explore whether Alpine Fireside Health Center is the right choice for you or your loved one.
Call us today at (815) 877-7408
Or fill out the contact form below and we’ll reach out to you within 4 business hours.
Why Choose Alpine Fireside Health Center?
- ✅ 5-Star Medicare Rating – One of the highest-rated facilities in Rockford
- ✅ Family-Owned Since 1973 – Over 50 years of compassionate care
- ✅ Comprehensive Services – Skilled nursing, rehab, assisted living, memory care & more
- ✅ Award-Winning Staff – Including recent IHCA nursing award recipients
- ✅ Convenient Rockford Location – Easily accessible from throughout Northern Illinois
We look forward to hearing from you and welcoming you to the Alpine Fireside family!